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Privacy Policy

Zazenhealthsolutions.com is committed to protecting the privacy of our online customers. Our customer database will not be sold or marketed for any reason whatsoever to third parties. Any discretionary information submitted is handled with utmost care and urgency and will be treated with due respect even in administrative representation.

Your visit to the Site is subject to this Privacy Policy and our Terms and Conditions. We may change this policy from time to time by updating this page. You should check this page from time to time as your continued usage of this site means that you are agreeable with any changes to this site.

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their job.

We will not send you any unsolicited e-mail. If you choose to subscribe to our free newsletter, you will receive your newsletter each time we have store update to inform you. Clear unsubscribe details are always shown on the newsletter. If you choose not to receive our free newsletter, we will only contact you to answer your queries and/or send you your order confirmation. We will not contact you anytime else.

We may from time to time, send you pertinent information on special offers, giveaways or special discounts should you choose to subscribe to it.

1. Collection of Personally Identifiable Information by zazenhealthsolutions.com 

We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form or online survey, you may be asked to provide certain information such as your contact information (name, e-mail address, mailing address, and telephone number), age group, gender, etc. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at the Site must also enter an e-mail address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information. When you submit your personally identifiable information on the Site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.?? 

2. Use of Personally Identifiable Information by us

a. Opt-In Communications If you opt-in during the Site registration process or at other times when you submit personally identifiable information, the information you provide may be used by zazenhealthsolutions.com to create and deliver to you our newsletters, surveys or other communications containing product information or promotion. If you prefer not to receive such Opt-In Communications, please do not opt-in to receive these communications. If you do opt-in and later decide that you would no longer like to receive these communications, see Section 13 (Choice/Opt-Out) below. ??

b. Communications to Serve You If you have elected to provide us with your contact information, e.g., by registering at the Site, e-mailing our Customer Service department or placing an order, we may provide you with service related announcements concerning the Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming e-mail to confirm their registration. These types of communications are necessary to serve you; respond to your concerns and to provide the high level of customer service that zazenhealthsolutions.com offers its customers.?? 

3. No Disclosure of Personally Identifiable Information for Third Party Marketing Without Your Consent

We will never provide your personally identifiable information to third parties for their use in marketing their products or services to you without your consent.?? 

4. Disclosure of Personally Identifiable Information

a. Fraud Protection and Compliance with Law We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction. ??b. Service Providers We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf. Examples include customer support specialists, webhosting companies, fulfillment companies (e.g., companies that fill product orders or coordinate mailings), data analysis firms and e-mail service providers. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose. ??c. Special Events If you elect to participate in any promotions, special offers, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties. ??d. Business Transfers As we continue to develop our business, we might sell certain of our assets. In such transactions, user information, including personally identifiable information, generally is one of the transferred business assets, and by submitting your personal information on the Site you agree that your data may be transferred to such parties in these circumstances.?? 

5. Cookies and IP Addresses

We may place a "cookie" on your computer's hard drive so we can recognize you as a return user and personalize your experience. A cookie is a piece of data that enables us to track and target your preferences. The cookie will be stored on your computer's hard drive until you remove it. We may also use temporary or "session" cookies to help you shop. These cookies will expire when you place an order. You can have your browser notify you of, or automatically reject, cookies. If you reject our cookies, you may still use the Site, but you may be limited in the use of some of the features. Some of our business partners may also use cookies on the Site. However, we have no access to, or control over, these cookies and do not accept any responsibility for such use. In addition, we may use IP addresses to analyze trends, administer the Site, track traffic patterns, and gather demographic information for aggregate use, as well as in combination with your personally identifiable information for credit fraud protection and risk reduction.?? 

6. Pixel Tags and Tracking Technology

When you visit this Site or view one of our e-mails, we may use pixel tags (also called "clear" gifs), tracking links and/or similar technology to note some of the pages you visit on our Site and personalize your experience. We may also use pixel tags to determine what types of e-mail your browser supports. We may use the information collected through pixel tags, tracking links and similar technology in combination with your personally identifiable information.?? 

7. Use of Aggregate Information

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.?? 

8. Children under 18

We take special steps to safeguard the privacy of children. If you are under 13 years of age, you may browse our Site. However, you may not provide personal information to us. For example, you cannot register or make a purchase. This Site is not designed for children and we do not knowingly collect personally identifiable information from any children under 18.

9. Links to other websites

Our website may contain links to other websites of interest. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on our website. We encourage you to read the privacy policies of other websites you link to from the Site or otherwise visit.?? 

10. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. You can access your Personally Identifiable Information on our Website through a password and your email address. This password is encrypted. We recommend that you do not share your password with anyone. In addition, your Personally Identifiable Information resides on a secure server that only selected personnel and contractors have access to. We encrypt certain sensitive information (such as credit card information) using Secure Socket Layer (SSL) technology to ensure that your Personally Identifiable Information is safe as it is transmitted to us. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, we cannot guarantee the security of any information transmitted to or from the Website, and are not responsible for the actions of any third parties that may receive any such information.

11. Notification of Changes

We may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.

12. Updating and Correcting Your Information

You have the ability to review, change and/or correct the personally identifiable information you provide us by writing to us online. If you are a registered user, you can also review, change, correct or request your personal information at any time by login to your account and accessing the "My Account Dashboard" section of the site or sending us an email at support@zazenhealthsolutions.com . Please indicate your name and email address, and what information you would like to update when you contact us. We encourage you to promptly update your Personally Identifiable Information if it changes. You may ask to have your account deactivated, and information deleted or removed; however, because we keep track of past transactions, you cannot delete information associated with past transactions on the Website. In addition, in may be impossible for us to completely delete all of your information because we periodically backup information.

13. Choice/Opt-Out

You may opt-out of receiving future Opt-In Communications from zazenhealthsolutions.com when you login to your account or you may change your preferences at any time by providing your contact information by writing to us at support@zazenhealthsolutions.com

14. Comments

We have taken great measures to ensure that your visit to the Site is an excellent one and that your privacy is constantly respected. If you have any questions, comments or concerns about Zazen Health Solutions’s privacy practices, please write to us at legal@zazenhealthsolution.com

Contact

Zazen Health Solutions Sdn. Bhd.
28-2, Jalan PJU 5/15
Dataran Sunway, Kota Damansara
47810 Petaling Jaya
Selangor Darul Ehsan, Malaysia.

T: +603 6157 7746
F: +603 6156 3781
E: contact@zazenhealthsolutions.com